Thank you for choosing Bella Islas (“we”, “us”, “our”).
All users including the Agent and Buyers (collectively “users”, “you”, “your”) are required to follow the terms of this Code of Conduct (“Agreement”).
You hereby agree to the following terms as follows:
You agree to be courteous and respectful of others. You shall not use words or share content which may be inflammatory or offensive.
We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law.
Communicating online through text can lead to misunderstandings, so it is important to give other people the benefit of the doubt and be kind in your interactions: sometimes it’s difficult to know or fully appreciate the situation of the person you are communicating with.
We strictly prohibit discrimination, harassment and other forms of bullying including without limits verbal, physical, or visual. If you believe that you are being bullied by anyone, whether by other users or by Bella Islas personnel, we recommend you to immediately report the incident to us using the contact information given below or contact the appropriate authorities. We will take action against such persons at our sole discretion.
We do not permit users under any circumstances to send threats of bodily harm, whether through the Platform (if applicable) or otherwise via any method including, phone, email etc. Upon our discovery of such an event, we may terminate and permanently ban the user Accounts of such users.
No person shall subject the directors, employees, affiliates, agents, representatives or subcontractors of Bella Islas and other users of the Bella Islas Platform to any physical harassment, intimidation, threats, coercion, confinement or use of criminal force, during the course of their business or in connection with the business. Any such act would lead to the consequences mentioned in Section 8 of this Agreement. This shall be in addition to and without prejudice to all our additional legal remedies.
You are law-abiding and do not participate in, condone, or encourage unlawful or potentially harmful activity.
This includes threatening or encouraging suicide or self-harm, as well as breach of copyright, defamation, or contempt of court.
You shall not use the Platform in a way which may be considered a misuse of the services provided by us through the Platform. Please contact us using the information given below if you discover any user misusing the Platform. In such event, we will investigate your report and take appropriate action in our sole discretion in accordance with Section 8 of this Agreement.
We continually strive to improve our services. If you feel that the services provided to you by us is inadequate, please inform us using the contact information given below.
Violations of this Agreement may result in a range of actions, including:
8.1 Limits on account privileges
8.2 Account suspension
8.3 Cancellation of Listing
8.4 Account Cancellation
8.5 Permanent ban on the access and use of the Platform.
The actions in this Section shall be in addition to and without prejudice to all our additional legal remedies.
9.1 As a user of the Platform, you agree not to:
9.1.1 systematically retrieve data or other content from the Platform to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
9.1.2 make any unauthorized use of the Platform, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user Accounts by automated means or under false pretenses.
9.1.3 use a buying agent or purchasing agent to make purchases on the Platform.
9.1.4 use the Platform for advertising or offering to sell goods and services.
9.1.5 circumvent, disable, or otherwise interfere with security-related features of the Platform, including features that prevent or restrict the use or copying of any Platform Content or enforce limitations on the use of the Platform and/or the Platform Content or Content contained therein.
9.1.6 engage in unauthorized framing of or linking to the Platform.
9.1.7 trick, defraud, or mislead us and other users of the Platform, especially in any attempt to learn sensitive account information such as user passwords;
9.1.8 make improper use of our support services or submit false reports of abuse or misconduct.
9.1.9 engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
9.1.10 interfere with, disrupt, or create an undue burden on the Platform or the networks or services connected to the Platform.
9.1.11 attempt to impersonate another user or person or use the username of another user.
9.1.12 sell or otherwise transfer your profile.
9.1.13 use any information obtained from the Platform in order to harass, abuse, or harm another person.
9.1.14 use the Platform as part of any effort to compete with us or otherwise use the Platform and/or the Platform Content for any revenue-generating endeavor or commercial enterprise.
9.1.15 attempt to bypass any measures of the Platform designed to prevent or restrict access to the Platform, or any portion of the Platform.
9.1.16 harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Platform to you.
9.1.17 delete the copyright or other proprietary rights notice from any Platform Content.
9.1.19 upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Platform or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Platform.
9.1.20 upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
9.1.21 except as may be the result of a standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Platform, or using or launching any unauthorized script or other software.
9.1.22 disparage, tarnish, or otherwise harm, in our opinion, us and/or the Platform.
9.1.23 use the Platform in a manner inconsistent with any applicable laws or regulations.
The users shall not make any false, negative, critical, or disparaging statements, implied or expressed about Bella Islas, including, but not limited to, management style, methods of doing business, the quality of services, role in the community, or treatment of employees. The users further agree to do nothing that would damage our reputation or good will;
This Platform’s spam policy applies only to unsolicited commercial messages sent you. You are not allowed to send spam messages to other Users.
You will help us by reporting comments that you believe have violated this Agreement.
You can report a comment by clicking on “Report” button on the User Profile of the spammer. You can also report spam by sending us an email at: email@example.com.
Claims of copyright infringements can be sent to firstname.lastname@example.org.
If one or more provisions of this Agreement is found to be unlawful, void, or unenforceable, such provision(s) shall be deemed severable and will not affect the validity and/or enforceability of the remaining provisions of the Agreement, which will remain in full force and effect.
Please reach out to us at: